Legal // plain English, one page
What AMG is — and is not.
AMG Aviation Group is a crew-sourcing and coordination agent. We source qualified contract pilots, verify their credentials and insurability, produce itemized quotes, paper the agreements, and track each mission in AMG Connect. We are not an air carrier. We never supply aircraft, never bundle aircraft with crew, and never take operational control of any flight — the aircraft owner (or the PIC acting under the owner's authority) holds go/no-go authority and operational control at all times, and our agreements say so in writing.
Plan terms, summarized
Cancellation
Cancel a coordination engagement any time before a pilot accepts and the fee is refunded in full. Once a pilot has accepted the assignment, the coordination fee is earned. Terms between the owner and the pilot are set in their own agreement.
If we miss a committed window
If AMG commits to a quote or sourcing window in writing and misses it, the coordination fee is refunded in full, without being asked. AMG does not guarantee crew availability and will decline early rather than leave a request open.
When AMG declines a mission
Four reason categories: insurance, safety, aircraft condition, and legality. If we decline, we state which category and why.
Fees and pass-throughs
AMG charges one flat, published coordination fee. Pilot compensation, travel, lodging, and per diem are paid by the aircraft owner directly to the pilot or vendor. AMG does not handle trip funds, does not mark up third-party costs, and accepts no vendor rebates.
Privacy & pilot-credential data
Pilot credentials — certificates, medical, experience summary, insurance history — are collected only through the secure portal over encrypted transport, never by email. Access is limited to AMG's founder and mission coordinators. Records are retained while a pilot is active in the network plus 12 months, and deleted on request. Clients see only their own records plus a qualification summary for the pilot assigned to their mission — never the raw credential documents. Client data lives in AMG Connect and is used to coordinate missions, not sold or shared. Questions: information@amgaviationgroup.com.
Full notices & agreements
The complete Owner Services Agreement and Contract Pilot Agreement are provided at engagement. The notices below apply sitewide.